At ICF (Ice Cream Factory), operated by Bar Pop Event Management, we respect the privacy of our users and are committed to protecting their personal information. This Privacy Policy outlines how we collect, use, share, and protect the personal information of our users when you visit icfpresents.com.au or purchase tickets to an ICF event.

We collect personal information when you purchase tickets, make an event enquiry, or fill out a form on our website. This includes:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (processed securely via our ticketing platform)

We also collect non-personal information such as browser type, IP address, and referring URL through standard web analytics tools.

We use the information we collect to:

• Process ticket transactions and facilitate event entry
• Communicate event updates and important information
• Provide a personalised user experience
• Improve our website and services
• Comply with legal and licensing obligations

Our website uses third-party analytics and advertising tools to help us understand how visitors interact with our site and to measure the effectiveness of our marketing. These include:

• Google Analytics — collects anonymised data about site usage including pages visited, session duration, and traffic sources
• Meta Pixel (Facebook) — tracks conversions from our Facebook and Instagram advertising, including ticket purchase events

These tools may use cookies and collect data such as your IP address, browser type, and browsing behaviour. Data collected is processed in accordance with Google's and Meta's respective privacy policies. You can opt out of Google Analytics tracking via Google's opt-out tool.

We do not sell, trade, or rent your personal information to third parties. We may share generic aggregated demographic information — not linked to any personally identifiable information — with our business partners, trusted affiliates, and advertisers.

Your information may also be shared with our authorised ticketing agencies (such as Eventbrite) for the purposes of processing your ticket purchase and facilitating event entry.

Our website uses cookies to enhance your experience and to support our analytics and advertising tools. You may choose to set your web browser to refuse cookies or alert you when cookies are being sent. Note that some parts of the site may not function properly if cookies are disabled.

Our website may contain links to third-party websites including ticketing platforms and social media. We do not control the content or privacy practices of these sites and are not responsible for them. Browsing any other website is subject to that website's own terms and policies.

We take appropriate measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information. Payment information is processed securely via our authorised ticketing platform and is not stored directly by ICF Events.

Bar Pop Event Management reserves the right to update this Privacy Policy at any time. We encourage you to check this page regularly for any changes. Continued use of this site constitutes your acceptance of the current policy.

If you have any questions about this Privacy Policy or your personal information, please contact us at tickets@barpop.com.au